Carpet Cleaning
Frequently Asked Questions

When customers contact us for advice on carpet cleaning frequently asked questions cover all aspects of the processes involved. The most frequently asked questions are detailed on this page, but should you have a question which is not covered here, please telephone or email us and we will answer your questions or concerns very easily.

 

What Is Dry Carpet Cleaning?

Carpet Cleaning Frequently Asked QuestionsSome of our customers require a quick solution to carpet cleaning. Our dry carpet cleaning system can remove stains and dirt very quickly, leaving carpets dry and ready to walk on. Ideal method for light cleaning of carpets and removal of isolated stains and marks.

We use only the very best powders and foams which get down into the roots of your carpet fibres and forces the dirt away. The carpet is then given a thorough vacuuming which removes all the powder and dirt from the carpet. This method is very popular and gives very good results.

 

What Is Carpet Cleaning Using Steam?

Carpet Cleaning Frequently Asked QuestionsAllergy sufferers and pet owners sometimes need a powerful solution to combating stubborn stains, odours or even flees. Our Steam Cleaning machines thoroughly clean all your carpet fibres, removing smells permanently and not just masking them, as well as eliminating any pests that may be living in the carpet roots. The steam releases the dirt from the carpet and thoroughly washing each fibre. It is one of the best methods of cleaning a carpet.

 

What Does Washing A Carpet Involve?

Carpet Cleaning Frequently Asked QuestionsOccasionally, some carpets are simply too dirty. Either because they have had a lot of people walking over them, the carpets are old or a stain has been left too long. Washing your carpets will be the best option and gives your carpets a new lease of life.

Our industrial cleaners brush and wash your carpets removing all the dirt. Most of our customers simply can't believe the results. Often it is commented that the "carpet looks like new!"

 

Can You Remove Paint or Nail Varnish?

Accidents happen, and sometimes these can seem disastrous!

paint carpetWe have methods of removing all types of paint, nail varnish, red wine, oil, blood and many other troublesome chemicals from carpets & rugs. Naturally, the sooner we can get to work on your carpet or rug, the better the results will be. Our highly trained technicians will be able to advice you on the best course of action for your carpet and stain, as well as explain what the success rate is likely to be. We use only the very best, industry proven methods and have a very high success rate in this field.

 

Will It Take Time For My Carpet To Dry?

steam cleanerDepending on which method of cleaning used, the temperature of the room and the type of carpet will determine the length of time it will take to dry and be ready to walk on. These figures are reliable guides for each cleaning method;



Dry Cleaning

As it suggests, Dry Cleaning your carpet leaves it dry and ready to walk on immediately.

Steam Cleaning

Using steam means that less water is used and your carpets dry much quicker. Most carpets will be dry with just 45 minutes.

Carpet Washing

This method involves water. Our machines have the very best suction which removes most of the water during the cleaning process but your carpets will still be a little damp and may require 2 to 4 hours to dry completely.

 

How Long Will My Carpets Stay Clean?

Some cleaning companies simply don't know what their doing!

Customers often ask us why, after having their carpets cleaned they seem to look dirty again in just a few days. This is often caused by the fact that too much shampoo or other cleaning solution is still in the carpet. Amateur carpet cleaners often put far too much shampoo into their machines. This causes the carpets fibres to become "sticky" and attract all the dust from the environment and dirt from shoes.

Our technicians are highly trained and use only the very best machinery. They know exactly the right amount of cleaner to be used and our state of the art machinery ensures that all residues are removed from your carpet. This method leaves your carpet clean and fresh and will prevent dirt sticking to the fibres.

 

What If I'm Not Satisfied After Cleaning?

Our technicians are highly trained and have many years of experience. They will advise you of the expected success rate prior to starting work. If our technicians don't believe they can remove the mark, or the damage is simply too bad, they will be honest and tell you so.

We are confident that our technicians will give you the very best advice and correctly predict the outcome.

We are so confident in our work that even after we have cleaned your carpet, if the results are not as expected, you pay nothing!

Carpet