Carpet Cleaning
Frequently Asked Questions
When customers contact us for advice on carpet cleaning frequently asked questions cover all aspects of the processes involved. The most frequently asked questions are detailed on this page, but should you have a question which is not covered here, please telephone or email us and we will answer your questions or concerns very easily.
What Is Dry Carpet Cleaning?
Some of our customers require a quick
solution to carpet cleaning. Our dry carpet cleaning system
can remove stains and dirt very quickly, leaving carpets dry
and ready to walk on. Ideal method for light cleaning of
carpets and removal of isolated stains and marks.
We use only the very best powders and foams which get down into the roots of your carpet fibres and forces the dirt away. The carpet is then given a thorough vacuuming which removes all the powder and dirt from the carpet. This method is very popular and gives very good results.
What Is Carpet Cleaning Using Steam?
Allergy sufferers and pet owners
sometimes need a powerful solution to combating stubborn
stains, odours or even flees. Our Steam Cleaning machines
thoroughly clean all your carpet fibres, removing smells
permanently and not just masking them, as well as
eliminating any pests that may be living in the carpet
roots. The steam releases the dirt from the carpet and
thoroughly washing each fibre. It is one of the best methods
of cleaning a carpet.
What Does Washing A Carpet Involve?
Occasionally, some carpets are simply too
dirty. Either because they have had a lot of people walking
over them, the carpets are old or a stain has been left too
long. Washing your carpets will be the best option and gives
your carpets a new lease of life.
Our industrial cleaners brush and wash your carpets removing all the dirt. Most of our customers simply can't believe the results. Often it is commented that the "carpet looks like new!"
Can You Remove Paint or Nail Varnish?
Accidents happen, and sometimes these can seem disastrous!
We have methods of removing all types of
paint, nail varnish, red wine, oil, blood and many other troublesome
chemicals from carpets & rugs. Naturally, the sooner we can
get to work on your carpet or rug, the better the results
will be. Our highly trained technicians will be able to
advice you on the best course of action for your carpet and
stain, as well as explain what the success rate is likely to
be. We use only the very best, industry proven methods and
have a very high success rate in this field.
Will It Take Time For My Carpet To Dry?
Depending
on which
method of cleaning used, the temperature of the room and the
type of carpet will determine the length of time it will
take to dry and be ready to walk on. These figures are
reliable guides for each cleaning method;
Dry CleaningAs it suggests, Dry Cleaning your carpet leaves it dry and ready to walk on immediately.
Steam Cleaning
Using steam means that less water is used and your carpets dry much quicker. Most carpets will be dry with just 45 minutes.
Carpet Washing
This method involves water. Our machines have the very best suction which removes most of the water during the cleaning process but your carpets will still be a little damp and may require 2 to 4 hours to dry completely.
How Long Will My Carpets Stay Clean?
Some cleaning companies simply don't know what their doing!
Customers often ask us why, after having their carpets cleaned they seem to look dirty again in just a few days. This is often caused by the fact that too much shampoo or other cleaning solution is still in the carpet. Amateur carpet cleaners often put far too much shampoo into their machines. This causes the carpets fibres to become "sticky" and attract all the dust from the environment and dirt from shoes.
Our technicians are highly trained and use only the very best machinery. They know exactly the right amount of cleaner to be used and our state of the art machinery ensures that all residues are removed from your carpet. This method leaves your carpet clean and fresh and will prevent dirt sticking to the fibres.
What If I'm Not Satisfied After Cleaning?
Our technicians are highly trained and have many years of experience. They will advise you of the expected success rate prior to starting work. If our technicians don't believe they can remove the mark, or the damage is simply too bad, they will be honest and tell you so.
We are confident that our technicians will give you the very best advice and correctly predict the outcome.
We are so confident in our work that even after we have cleaned your carpet, if the results are not as expected, you pay nothing!
